IT Technician
Oda is a company on the move. We built Norway’s leading online grocery store and now we want to share what we’ve created with the world! Delivering a broad assortment of high-quality, affordable groceries to thousands of doorsteps is a complex process, but we believe we’ve cracked the code. Using data-driven methodology, with a focus on sustainability all the way along the chain, we are creating the most efficient retail system in the world.
We’re seeking an IT Technician to join us at our Lier site! In this role, you’ll work closely with teams across the organization and IT department. As an IT Technician at Oda, you’ll be asked to take responsibility for managing device lifecycles and provide hands-on support for hardware and software issues. As part of our dynamic organization, you'll have the opportunity to shape processes, improve documentation, and contribute to exciting organizational projects. This job is mainly based in Lier, but you may occasionally need to travel to our Head Office in Tøyen.
What you’ll do as an IT Technician with us
- Identify and resolve hardware, software, and networking issues to ensure seamless functionality
- Manage device and license lifecycles, including onboarding, offboarding, and Oda's device pool maintenance
- Provide technical support for Google, Apple, Windows, ChromeOS, and Zebra equipment
- Oversee device management in MDM systems like Kandji, SOTI, Google, and Microsoft Intune
- Maintain IT Asset inventory and stock management
- Document and enhance processes for ongoing improvement
- Provide after-hours support or urgent issues and assist with projects
What we offer 🚀
- Join our dynamic and small IT team, working with colleagues across the organization in both Norway (Oda) and Sweden (Mathem)
- An opportunity to work broadly with technical expertise and support in an operational environment
- Colleagues who shoot for the stars and care about helping each other
- Subsidized lunch and on-site gyms at our fulfillment center
- A flat structure where we come together across disciplines
- A flexible work schedule with a healthy work-life balance to ensure you have space for life 💛
To be successful, we believe you 🌟
- Actively strive to learn new things, and share this knowledge with those around you
- Enjoys working in a busy environment and can work alone or with a team
- Has a practical approach to problem-solving and a strong interest in technical support
- Adaptable and pragmatic, quickly adjusting to changing tasks and priorities
The following will probably be helpful 💡
- Experience in technical support and understanding of networking equipment
- Good knowledge of web and video conferencing tools like Google Meet
- Comfortable using both Mac and Windows operating systems
- Some experience with MDM solutions and endpoint management is a plus
- Basic project management skills to help keep projects on track and within budget
- Fluent in both written and spoken English, speaking a Nordic language is a plus
As a part of Oda you’ll will be working with enthusiastic, skilled and ambitious people, shaping tomorrow’s shopping experience. Come build the future with us!
Oda is committed to being an inclusive community, cultivating diversity, equity and belonging into our everyday workplace culture. When hiring for our team, we welcome the unique contributions that people can add with different cultural backgrounds, ethnicity, race, gender, gender identity and expression, nationality, age, languages spoken, color, religion, disability, sexual orientation, education and beliefs. If you have a disability such as a hearing, or visual impairment or any other neurodivergent need that requires accommodating during the hiring process, please let us know in advance. You can do this by contacting the job owner or hiring manager.
If you’d like to know more about how we work, check out our stories on Medium.
We look forward to hearing from you! 💛
- Locations
- Lier
IT Technician
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